The soft skills that make up Emotional Intelligence are more important than ever in today’s fast paced, stressful workplace.
It is not enough to be competent in technical skills without developing the interpersonal and relationship-building skills of Emotional Intelligence. If you want to progress, Emotional Intelligence is critical and, more than ever, is being seen as far more important than IQ.
Why is Emotional Intelligence so important?
It increases performance and effectiveness.
People with a high degree of Emotional Intelligence know what they’re feeling, what their emotions mean and how these emotions can affect other people.
Emotional Intelligence skills help your organisation to stand out from the competition and achieve better results for your clients.
Emotions are the driving force behind most of what we do, whether we are aware of it or not. It is what we feel, rather than what we think that controls our habits and actions.
A study of 130 executives found that people preferred to deal with others who handled their emotions well.
(Walter V. Clarke Associates, 1997).
- Improve career prospects and develop great leadership skills
- Manage change and feel more confident and positive
- Make better decisions and more easily resolve problems
- Improve our relationships and handle conflicts more effectively
- Gain respect from others
- Enhance our empathy skills – a factor common to all great leaders
Research by the Center for Creative Leadership found that
The primary causes of derailment in executives involve deficits in emotional competence. The three primary ones are difficulty in handling change, not being able to work well in a team, and poor interpersonal relations.
How do you develop Emotional Intelligence?
- Understand the principles and the benefits of adopting the skills that make up Emotional Intelligence
- Assess current Emotional Intelligence levels to prioritise areas of personal development
- Develop the areas of self awareness, self management, relationship management and social awareness
- Recognise what rapport is and how to use it
- Know how to listen skilfully and why it is important
- The importance of, and how to develop, empathy
One of the foundations of emotional competence – accurate self-assessment – was associated with superior performance among several hundred managers from 12 different organizations
So, if you are serious about developing your future leaders, retaining staff and giving your company the edge, contact me now to discuss how we can work together.