How to be a better manager

Stephen is a very busy manager in the corporate world.  He cares about his team and his family and friends.  But he’s feeling frustrated at the moment because all he really wants to do is deliver on his KPIs and do a good job.  But he’s constantly held back by a shortage of time, workload and not getting what he needs from his team in terms of productivity and autonomy. He feels like he’s … [Read more...]

How do you build your dream Generation Y employee?

What are Your Skills and Passions - Venn Diagram

 What is a dream employee? Obviously, this will vary from company to company and even amongst individuals in the same company but, if you are like most Managers, you are strung out, frazzled, overworked and stressed. So, often, what you want, above all else, is someone who is genuinely interested in the job you’ve given them. Someone who feels passionate about the company, wants to learn, … [Read more...]

5 Ways to make better decisions

Abstract blurred people

Am I the only one who hates huge supermarkets? They stress me out and I end up buying totally unnecessary things. This happened the other day when instead of shopping online in the comfort of my own kitchen I ventured into one of these retail hells. I had a list and I was determined to stick to both my list and my budget. But after about half an hour it went rapidly downhill. Faced with, … [Read more...]

5 Surprisingly easy ways to read your clients’ minds


Have you ever been in a situation where you asked someone a question and, for no apparent reason, they snapped your head off?  Perhaps you had no idea what you did wrong and certainly no intention of upsetting anyone.  Maybe you simply wanted to be clear and concise and didn’t want to waffle?  Or you just wanted a quick answer to a question so that you could get on with your work.  This is what … [Read more...]

Do you want to be happy and successful? Here’s how.


I am publishing this a little early as I can't wait to get it out there to you. I am also giving your reading muscles a break and presenting to you a humorous, but very thought provoking, video by a psychologist called Shawn Achor which he presented at TED talks in May 2011. Based on his research, and 12 years of experience at Harvard, he clearly and humorously describes how to increase … [Read more...]