How to be a better manager

Stephen is a very busy manager in the corporate world.  He cares about his team and his family and friends.  But he’s feeling frustrated at the moment because all he really wants to do is deliver on his KPIs and do a good job.  But he’s constantly held back by a shortage of time, workload and not getting what he needs from his team in terms of productivity and autonomy. He feels like he’s … [Read more...]

9 Ways to Cope with Criticism

Do find yourself hating appraisals because you are afraid of what your Manager might say about you? Do you react really badly to criticism? If you do, you’re not alone. No one likes being told they’ve done badly and some of us go out of our way to avoid any kind of negative feedback at all! But getting upset and angry isn’t going to help. Instead work on keeping an open mind and learn to use … [Read more...]

Should Managers shift for Millennials?

I was speaking to a Manager the other day who is having issues with some of his younger staff.  The Millennials, Generation Ys, call them what you will.  He was telling me that he feels he has to ‘mollycoddle’ them to get them to engage with work and really, he thinks they should be just getting on with it. After all, he had to just knuckle down and fit in.  No-one pandered to his every whim just … [Read more...]

How do you know if you have a problem with work related stress?

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You pride yourself on being a caring company.  You want your employees to do well, progress and stay with you.  But you’re not sure if stress might be a problem for some of them. Firstly, it’s important to recognise work-related stress as a significant health and safety issue that can have damaging financial and operational impacts.  Recent estimates put the cost of work related stress absence … [Read more...]

Think stress is a badge of honour? Think again.

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Your accident stats are great.  You are performing well on the health and safe front and proud of it.  But what about the dangers you can’t see?  The risks you might not be measuring but that could one day jump out and bite you. I’m talking about stress. If I asked if you or your people were stressed what would you say? ‘Everyone’s stressed.  It’s just part of life’. ‘No such thing as stress, … [Read more...]